Here at REACH, we are always happy to receive feedback - both positive and negative. Both provide an opportunity to learn, grow, and improve as we strengthen the work and services that we provide. So if you had a positive experience with a REACH staff member or think one of our programs is doing great, we'd love to hear from you. And sometimes, even with a dedicated leadership team and hard-working staff, mistakes can be made, and things can go wrong. So if you had a negative experience, please let us know what went wrong from your perspective and share your thoughts on how we can remedy the situation. Here's how our process works - please start with Step 1.

Step 1. Contact Fenice Fregoso, REACH Program Manager, at: Fenice(at)reachrenton(.)org. You can expect a response within 2 business days. If your issue is not resolved move to Step 2.
Step 2. Contact Bianca Davis-Lovelace, REACH Executive Director, at: ExecDir(at)reachrenton(.)org. You can expect a response within 2 business days. If your issue is not resolved move to Step 3.
Step 3. Contact James Bruner, REACH Executive Board Member at: James(at)reachrenton(.)org.

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