Hope on the Hill:  Frequently Asked Questions

What is the REACH Center of Hope?
Center of Hope is a navigation center and shelter for families transitioning to permanent housing. REACH uses a “housing first” approach to move people to permanent housing as soon as possible.
​What experience does REACH have at providing these services? 
REACH has been successfully providing these services since 2013. Annually, about 50 families move into housing after staying at the Center of Hope shelter.
How do clients find REACH Center of Hope?
Clients are referred by calling 211, the county phone line for community members who need help. The shelter's location is not advertised and it is not a drop-in center. We also receive referrals from local stakeholders.

​What do families do during their stay? 
Families are focused on finding housing by working with staff and other professionals to overcomes any barriers they have. Many have jobs or are at school. Professional staff are on-site to serve the families at all time.
How many people stay at the Center of Hope? 
Currently we host 10-12 families.
Where else has REACH Center of Hope stayed? 
REACH families are good neighbors. Our past hosts, St Matthew Lutheran Church, City of Renton and Renton Community Church (previously Harambee) speak highly of REACH and our families.

How do you expect this to affect the neighborhood?  
REACH families will add to the vibrancy of the neighborhood with children playing outside with supervision and families coming and going. Some use public transportation and some use private vehicles. Family support from professional on-site staff is available 24/7. 
Where do children go to school? 
Under McKinney-Vento, children who become homeless are offered stability by staying in their current school and REACH has a long-term relationship with area schools to facilitate student success.

​How does the Center of Hope decide who to serve? 
All clients complete an intake with trained staff and the Center of Hope works with other service providers to ensure clients are placed appropriately. Those with a history of violent crime, sexual offense or domestic violence are screened out. There is a zero-tolerance policy for drug and alcohol use.
Will Lakeridge still be a church? 
Yes. Lakeridge considers this partnership with REACH part of their mission as a church. They will continue to worship and partner in the community just as they have in the past.
Who do I contact with questions? 
As we prepare for this project you can contact anyone listed ​here. When REACH Center of Hope is in place there will be staff available 24/7.  A contact number will be posted and someone will always be available. Neighbors will be able to communicate with the church and REACH staff.